Terms & Conditions
Effective Date: January 30, 2026
Owner/Controller: Lauren Glass, Inc. d/b/a Lauren Glass (“we,” “us,” or “our”)
NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of our products, including online courses.
These Terms and Conditions (“Terms”) govern your access to and use of our website, programs, courses, digital products, community features, podcast, and any other services or materials we make available (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and Disclaimer (each incorporated by reference). If you do not agree, do not use the Services.
The Services are intended for individuals 18 years of age or older.
1. Accounts, Access, and Acceptable Use
1.1 Account Registration. To access certain features, you may need an account. You agree to provide accurate information and keep it current. You are responsible for safeguarding your login credentials and for all activity under your account.
1.2 Single-Seat License; No Sharing. Course access is licensed per individual. You agree not to share your login, download gates, or member-only materials with any other person.
1.3 Acceptable Use. You agree not to:
- Copy, record, scrape, frame, publicly display, or distribute the Services or their content except as expressly permitted by these Terms.
- Circumvent any access controls, DRM, or security features.
- Upload, post, or transmit any content that is unlawful, infringing, defamatory, obscene, harassing, deceptive, or that contains malware.
- Use the Services for commercial solicitation, spamming, or any unauthorized advertising.
We may suspend or terminate access for violations of this Section.
2. Intellectual Property
2.1 Ownership. The Services and all content, including programs, videos, workbooks/PDFs, audio/podcast episodes, text, images, and other materials (the “Content”) are owned by Lauren Glass, Inc. and/or our licensors and are protected by intellectual property laws.
2.2 Trademarks. Our names and marks (including Soul On Tap™) and any other product or program names, logos, or slogans are trademarks of Lauren Glass, Inc. You may not use them without our prior written permission.
2.3 Limited License to You. Subject to these Terms and your timely payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal, non-commercial purposes.
2.4 Restrictions. You may not reproduce, modify, translate, sell, rent, lease, sublicense, distribute, or create derivative works from the Content. You may not remove proprietary notices.
3. User-Generated Content (Community Posts, Testimonials, Uploads)
3.1 UGC Defined. Certain features (e.g., our community on Kajabi/Mighty Networks, course discussions, assignment areas, or testimonial submissions) allow you to post content, including text, images, audio, or video (“User-Generated Content” or “UGC”).
3.2 Visibility and Caution. UGC may be visible to other members or, if made public, to visitors. Do not post personal information you do not want others to see and do not include sensitive(such as health, financial, or government identification information).
3.3 Your Rights; License to Us. You retain ownership of your UGC. By submitting UGC to the Services, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and adapt that UGC only as needed to operate and improve the Services. If you submit a testimonial for marketing use, we will display it only with your prior consent and may include your name/likeness as you direct.
3.4 Your Responsibilities. You represent and warrant that you have all rights necessary to post the UGC, that it does not infringe any third-party rights, and that it complies with these Terms and applicable law. You agree not to post others’ personal information without consent.
3.5 Moderation and Removal. We may, but are not obligated to, monitor, remove, or disable UGC that violates these Terms, the law, or our community guidelines.
3.6 Retention. You may delete your UGC where the platform allows. Copies may persist in backups or where retention is required by law.
4. Educational Use; No Professional Advice; Wellness/Coaching Disclaimer
4.1 Educational Use Only. The Content is provided for educational, informational, and personal development purposes.
4.2 No Therapy, Counseling, Medical, Legal, or Financial Advice. The Services do not constitute psychotherapy, counseling, medical care, legal, tax, or financial advice, and no professional-client relationship is formed unless explicitly agreed in a separate signed writing.
4.3 Results Not Guaranteed. We do not guarantee any particular outcomes. Your experiences and results may vary.
See also our separate Disclaimer.
5. Purchases, Payments, Refunds, and Subscriptions
5.1 Pricing and Taxes. Prices are listed at checkout and are subject to change with notice. You are responsible for any applicable taxes.
5.2 Payments. Payments are processed by third-party processors (e.g., Stripe or PayPal). We do not store full credit-card numbers on our systems.
5.3 Refunds. The applicable refund policy for each product or program is stated on its sales page and at checkout. By purchasing, you agree to the specific refund terms disclosed at the time of purchase.
5.4 Subscriptions and Auto-Renewals. If a product is sold on a subscription basis, it will auto-renew at the stated interval until you cancel. You can cancel at any time by logging into your account and following the cancellation instructions or by emailing [email protected] at least 7 days before your renewal date. We will send an order acknowledgement and renewal reminders where required by law.
5.5 Free Trials and Promotions. If you receive a free trial, the subscription will convert to a paid plan at the end of the trial unless you cancel before conversion.
5.6 Chargebacks. You agree not to make improper chargebacks. We reserve the right to suspend access or to refer unpaid amounts to collection, subject to law.
6. Third-Party Links; Tools; Affiliates
6.1 Third-Party Sites and Tools. The Services may link to third-party websites or integrate third-party tools. We do not control and are not responsible for their content, policies, or practices.
6.2 Affiliate Disclosure. Some pages may include affiliate links or sponsored recommendations. We may receive a commission if you purchase through those links at no additional cost to you. We disclose affiliate relationships on any page where they appear. Third-party sites you visit through these links are governed by their own terms and privacy policies.
7. DMCA/Copyright Complaints
If you believe that any Content or UGC infringes your copyright, please send a notice that includes the information required by 17 U.S.C. § 512(c)(3) to our designated agent:
DMCA Agent: Lauren Glass (Lauren Glass, Inc.)
Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731
Email: [email protected]
We may remove or disable access to the alleged infringing material and may terminate repeat infringers in appropriate circumstances.
8. Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, and any warranties arising out of dealing or usage of trade. We do not warrant that the Services will be uninterrupted or error-free.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LAUREN GLASS, INC. OR ITS OWNERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE PRODUCT OR PROGRAM AT ISSUE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.
10. Indemnification
You agree to defend, indemnify, and hold harmless Lauren Glass, Inc. and our owners, officers, employees, and agents from and against any claims, damages, costs, liabilities, and expenses (including reasonable attorney’s fees) arising out of or related to: (a) your UGC; (b) your violation of these Terms; or (c) your violation of any law or third-party right.
11. Termination
We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or for any reason permitted by law. Upon termination, your license to use the Content ends. Sections that by their nature should survive termination will survive (including payment obligations, IP, UGC, disclaimers, limitations of liability, indemnification, and dispute resolution).
12. Governing Law; Dispute Resolution
These terms are governed by the laws of the State of Texas, without regard to its conflicts of law principles. Subject to Section 12.2, the state and federal courts located in Travis County, Texas have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.
13. Changes to the Services or Terms
We may update these Terms from time to time. The “Effective Date” above shows when the Terms were last revised. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.
14. Miscellaneous
14.1 Electronic Communications. You consent to receive communications from us electronically and agree that all terms and notices we provide electronically satisfy any legal requirement that such communications be in writing.
14.2 Assignment. You may not assign these Terms without our consent. We may assign our rights and obligations as permitted by law (e.g., merger, acquisition).
14.3 Severability; Waiver. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver.
14.4 Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.
14.5 Entire Agreement. These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and us regarding the Services.
15. Contact Us
Email: [email protected]
Mailing Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731
16. Ownership Statement
This site and all associated programs, courses, and services are owned and operated by Lauren Glass under Lauren Glass, Inc., a registered business in the state of Texas.